Position Summary: Provides leadership and supervisor of technology support efforts at the individual Art Institute level. Coordinates the technology support, acquisition and implementation activities of the institute. Actively participates in the growth of the Art Institute's technology skill and knowledge base. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.
Key Job Elements:
- Manage the daily operational and support of educational, SUN and administrative computing technology.
- Maintain lab and facilities to ensure maximum availability for student utilization.
- Manage activities of the computer labs and technology staff, including budget, staffing and training plans.
- Support and maintain SUN technology.
- Implement beta-testing of selected hardware with the assistance of the Central Services Systems staff. Implement beta-testing of selected software with the assistance of the CS Systems staff.
- Support technology training plans for faculty and staff.
- Provide clear communications regarding the status of technology support within the Art Institute for local and CS Education staff, as well as CS Systems staff.
- Travel, as required, to meet with Center Services Systems Technology Staff or to other Art Institutes as needed.
- Other duties as assigned.
Organizational Relationships:
Reports to: Director of Technology
Interacts with: Central services systems staff, school staff, faculty and student populations.
Position Requirements:
1. Knowledge:
a) Bachelor's degree in Computer Science or a related technology field required.
b) Five or more years of solid experience with hardware, software and affiliated technology issues with special emphasis in technology management preferably in a post-secondary institution.
c) Three or more years of strong expertise with art/technology field related hardware and software packages as well as significant PC AND Macintosh experience.
d) Three or more years of field-related experience in LAN administration, including significant experience in a Microsoft environment.
2. Skills:
a) Excellent written and verbal communication skills.
b) Strong interpersonal skills with both faculty and student populations.
c) Superior organizational and problem resolution skills.
3. Abilities:
a) Ability to analyze problems and recommend solutions.
b) Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
c) Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
d) Ability to work without close supervision and to set one's own priorities and work schedule.
e) Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds with assistance.
Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
Notice: The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Education Management LLC is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
Resumes should be forwarded to:
Michael Duffy
Director of Human Resources
10 Brookline Place West Brookline, MA 02445
mduffy@aii.edu Fax: 617-582-4520
The New England Institute of Art is an EOE.