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Frequently Asked Questions
Q. How do I receive an official transcript of my grades from The New England Institute of Art?
A. To request a transcript, you must submit to the Registrar's Office a written request authorizing the release of your grades. This request may be made by mail or in person, but you must be sure to include your signature on your request or it will not be processed. For quick processing, you request should also include the following information:
- Your full name (and any previous names used during time of attendance);
- Your Social Security Number, date of birth and dates of attendance;
- Address of where the transcript needs to be mailed (be sure to include office name or contact person);
- Check or money order to cover transcript processing fee ($3.00 for the first transcript, $2.00 for each additional request).
Q. Can I receive transfer credit for courses I have taken at another college?
A. The New England Institute of Art accepts transfer credit from many other colleges. To have your previous coursework considered for transfer, please forward an official transcript from each college you attended to the Registrar's Office, prior to the first semester of attendance. More information on our Transfer of Credit policy.
Q. How do I obtain written proof that I am a student at The New England Institute of Art?
A. Students often need proof that they are enrolled for purposes of health insurance, scholarships or loan deferments. The Registrar's Office processes enrollment verifications at the request of the students. Pre-Printed Enrollment Verification forms (i.e. health insurance forms, VA form) can be dropped off or mailed to the Registrar's Office for completion. Request forms for letters are available outside the Registrar's Office. Requests may also be submitted via telephone or fax by providing the following information:
- Request with student's signature authorizing release of information or verbal authorization given over the phone;
- Information that needs to be included in the letter (i.e., dates of current enrollment, enrollment status, preregistration for future semesters, etc.);
- Address and contact information for person or organization to receive the letter.
Q. What do I do if I need to take a semester off before I finish my program?
A. Sometimes students do need to interrupt their studies. It is important to let us know what your plans are. Contact the Registrar's Office to discuss your options and complete any necessary paperwork. Tuition cost may increase upon the interruption of studies.
Q. How do I withdraw from a course? And what is the difference between "dropping" and "withdrawing" from a course?
A. Students may only "drop" a course from their schedule during the add/drop period - which is generally only the first two weeks of the semester. If you drop a course during the add/drop period the course is removed from your schedule and your billing will be adjusted. If you want to withdraw from a course after the deadline to add/drop period, you must complete a Withdrawal from a Course form before the published deadline. Once the withdrawal is processed, a grade of "W" will appear on the student's transcript and will not be factored into the student's cumulative grade point average. You will still be financially responsible for the course. Contact the Student Accounts supervisor for more information.
Q. How do I change my mailing/billing/local address?
A. Information Update forms are available from the Registrar's Office. Any change of information (i.e., address, telephone number, emergency contact) should be reported to the Registrar's Office as soon as possible to ensure proper delivery of mail and other information.
Q. How do I register for classes?
A. Each semester, the Registrar's office prepares a packet of information that you pick up during Clearance Week, always the week prior to registration...Included in this packet are:
- A copy of your transcripts
- A copy of your degree audits
- A Registration Form
- A course schedule of available classes
- The Registration Book containing course descriptions and course grids that outline your curriculum
- General information on Registration Week:
- How to Register using Jenzabar
- How to register for Online Courses
A meeting with your Academic Advisor or Department Chair is required once you have received your packet and before you register. You can then follow the information included in your registration materials to complete the registration process.
Q. How do I have a copy of my transcript sent to another school?
A. Submit a signed request to the Registrar's Office. This authorizes us to release your grades. You must include:
- Your full name (and any previous names used during attendance)
- Your Social Security number
- A check or money order for $3.00 for the first transcript and $2.00 for additional copies requested on the same day.
- An EXACT address where the transcripts are to be sent, including recipient's name, title and office.
Q. How do I obtain written proof that I am a student at The New England Institute of Art (Enrollment Verification)
A. You may need this to be eligible for health insurance, scholarships, or loan deferments. Please submit a written request to the Registrar's Office. Include the following:
- Your full name (and any previous names used during attendance)
- Your Social Security number
- An EXACT address where the verification is to be sent, including recipient's name, title and office.
Q. What do I do if I need to take a semester off before I finish my program?
A. This decision needs to be made carefully after consulting with your Academic Advisor and/or Academic Chair. If you decide to take time off, the Registrar's Office will assist you with the appropriate paperwork.
Q. What do I do if I need to change my schedule?
A. After consulting with your Academic Advisor and/or Department Chair, you will bring signed paperwork to the Registrar's Office where your request will be processed.
NOTE: Not showing up for class is not a legitimate way to withdraw from a course. Withdrawals may be formalized only after appropriately signed paperwork is processed through the Registrar's Office.
Q. How do I change my mailing/billing/local address or contact information.
A. Information Update forms are available at the Registrar's Office. Any change of information, including name, address, telephone number, email address, or emergency contact information, needs to be reported to the Registrar's Office as soon as possible. This will insure proper delivery of mail and important information.
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