Houston North Student Complaint Policy - The Art Institute of Houston

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Student Complaint Policy

In the event of a student complaint, the student should first begin with the faculty or staff member involved.

If the concern cannot be resolved, or is of such a nature the student is not comfortable discussing it with the party involved, the proper channel would be to go to the individual's supervisor. If the concern cannot be resolved with the supervisor, then, as a next step the proper channel would be to go to the Executive Committee member who oversees that area of responsibility. If the student feels his/her complaint has still not been adequately addressed he/she may go to the Associate Dean of Academic Affairs or the Campus Director. At this step, the student should submit their complaint, and any supporting documentation, in writing and request an appointment where they may follow up on their specific issue.

ACADEMIC PATHWAY
Instructor
Program Chair
Associate Dean, Academic Affairs
Campus Director

OUT OF CLASS PATHWAY
Staff
Supervisor
Executive Committee Member
Campus Director

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