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Director of Student Financial Services

Job Title: Director of Student Financial Services

Career Level: Management

Minimum Education:  Bachelor's Degree

Job Type:  Employee

Job Status: Full-Time - Exempt

Hours/Shifts: First Shift (Day)

The Art Institute of California, Los Angeles is currently seeking a Director of Student Financial Services (SFS) to provide direction and leadership for SFS staff, and manage SFS with a special emphasis on compliance with federal regulations, EDMC policy and service to the students. To ensure the SFS Office, at a minimum, meets the Planner Productivity measurements. To ensure all aid is paid in a timely basis. To ensure that all monthly or quarterly SFS staff evaluations (PPARs) are completed. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.


Key Job Elements:

  1. Assure that the SFS team is in compliance with Federal, State and EDMC rules and regulations.
  2. Develop objectives to achieve long range goals within the SFS budget, Prepare reports as necessary.
  3. Hire, train, manage and supervise Associate Directors of Student Financial Services, Assistant Directors of Financial Aid and Financial Aid Officers. Responsible for adequate training and development of all SFS staff, maintenance of planning Load as needed, and provide for self and staff professional and personal development.
  4. Counsel students and parents regarding financial plan / eligibility, and provide that all students (new, re-entry, and continuing) are planned and aware of their financial obligations to the school as well as the appropriate financial resources available to them.
  5. Insure that all financial assistance programs available in the school are in compliance with all applicable regulations. Research and develop additional financial aid resources.
  6. Coordinate interoffice functions within SFS (data entry, planning, etc.) as well as between SFS and other AI departments (Admissions, Student Services, Education, Student Accounting, Registrar, etc.).
  7. Demonstrate proficiency in timely collections (for the entire SFS Office): -90% aid paid consistently by end of 5th week of term and 98% by end of 8th week of term.
  8. Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations and school policies and procedures (for the entire SFS Office). -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year.
  9. Complete the appropriate training modules within 30 days of the new or revised module becoming available.
  10. Perform special projects as assigned.

Reports To:  Director of Administrative and Financial Services

Supervises:  Associate Director of Student Financial Services, Assistant Director of Student Financial Aid, Financial Aid Officer, Processing specialists, Student Loan Coordinators, Data Assistants, and Administrative Assistant (The number depends on school size)

Job Requirements:

  • - Bachelor's degree in a related field required with a Master's degree preferred.
  • - Five or more years of solid experience in financial aid or student accounts preferably in a post-secondary institution.
  • - Three or more years of supervisory experience
  • - In depth knowledge of principles, practices, methodology, and procedures for the provision of student financial aid.
  • - While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

This is a fast paced working environment offering generous benefits health, dental and vision insurance or opt-out credit, vacation and holidays, 401(k) plan with Company match, and tuition remission for you and your dependents, in accordance with plan guidelines.

Please send cover letter, resume and salary history to:

The Art Institute of California, Los Angeles
Attn: Human Resources
2900 31st Street
Santa Monica, CA 90405
Fax (310) 314-6195

Email: aicalahr@aii.edu

An Equal Opportunity Employer

The Art Institute of California, Los Angeles

2900 31st Street, Santa Monica, CA 90405-3035
1.310.752.4700 • 1.888.646.4610
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